Phone

Inside U.S.  +1 800-523-8662
Outside U.S.  +1 215-942-8333

Hours (Eastern Time)

Monday-Friday  7:00am to Midnight
Saturday  9:00am to 6:00pm
Sunday  11:00am to 6:00pm

Email

customersupport@internationalsos.com

Address

International SOS Assistance, Inc.
3600 Horizon Boulevard
Philadelphia, PA 19053 USA

Phone

Inside U.S.  +1 877-794-6904
Outside U.S.  +1 727-259-0235
Fax   +1 727-499-7884

Hours

Monday-Friday  8:00am to 5:00pm (Eastern Time)

Email

For medical or trip cancellation claims, contact team1@cbpinsure.com

Address for Medical claims (Medical plans purchased prior to 9/10/2012):

Co-ordinated Benefit Plans
P.O. Box 21578
Eagen, MN 55121 USA

Address for Medical Claims (Medical Plans in the States NC, NY, OR, TX & WA purchased prior to 9/10/2012):

Co-ordinated Benefit Plans
P.O. Box 21517
Eagen, MN 55121 USA

Address for Medical Claims (Medical Plans purchased on or after 9/10/2012):

Co-ordinated Benefit Plans, LLC
On Behalf of Nationwide Mutual Insurance Company and Affiliated Companies
P.O. Box 26222 Tampa, FL 33623

Address for Trip Cancellation claims (Premier plans)

Nationwide Claim Administration Services
Global Traveler Premier Claims
P.O. Box 26222
Tampa, FL 33623

Claims contact for members who purchased prior to 10/6/10

1.866.221.8074
1.715.295.5452 (If overseas, call collect)

Phone

Inside U.S.  +1 800-542-5911
Outside U.S.  +1 215-942-8365

Online

Corporate Membership Inquiry

Address

International SOS Assistance, Inc.
3600 Horizon Boulevard
Philadelphia, PA 19053 USA