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If you are a US-based company with less than 250 employees, you are eligible for our newly launched Business Travel Risk Management solution coverage. Please click here for more information.
Yes. Only individuals with active coverage can access the benefits of an International SOS personal travel plan. To learn more simply select “Get a Quote” or call us at +1 800-523-8662 or +1 215-942-8333.
You can enroll for personal travel coverage with International SOS up to one day before your trip begins.
Your personal travel coverage details will be sent via an email confirmation shortly after you complete the enrollment process. This email will provide all the necessary information, including terms and conditions outlining your coverage. Additionally, it will include instructions for utilizing International SOS resources during your travels and a personal travel card.
Medical assistance provides immediate support when you face a health concern while traveling. This includes medical advice, referrals, and evacuation coordination. Medical insurance, on the other hand, typically reimburses medical expenses but does not provide on-the-ground assistance or evacuation services.
Yes, except to those subscribed to International SOS’ – Visitor USA plan.
Yes, International SOS has arranged optional third-party travel insurance to cover medical expenses and trip cancellation/interruption. To learn more, select “Get a Quote” or call us at +1 800-523-8662 or +1 215-942-8333.
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To initiate International SOS services while traveling it's quite straightforward! You can simply call the nearest Assistance Center 24/7 and they'll be ready to help. Alternatively, if you're using the Assistance App, it takes just a few taps to connect you to the closest Assistance Center based on your current location. It’s an efficient system designed for convenience and quick support during your journey.
Before you travel, you can access medical and travel risk information by logging into our members-only website, download the Assistance App or contact an Assistance Center. Our resources include:
- Pre-travel consultations on medical risks and necessary vaccinations.
- Email alerts on health and security risks in your destination.
- Assistance App access to the latest health and safety advice from your mobile phone.
Your personal travel plan provides 24/7 support, including:
- Medical advice from doctors and nurses.
- Help finding an accredited medical provider.
- Security guidance if a situation changes at your location.
- Emergency coordination, including medical evacuation and repatriation if necessary.
Yes, as a personal traveler, you can call our Assistance Centers 24/7 to consult with a doctor about any medical issue. Our experts provide medical advice, help arrange doctor visits, and coordinate care when needed.
Yes, personal travelers have access to the Assistance App, which provides:
- Real-time medical and safety alerts.
- Country-specific health and travel guides.
- A one-button emergency call feature to reach our Assistance Centers.
- Live chat with medical and security experts.