International SOS Membership
Terms & Conditions

Emergency Medical Evacuation

International SOS will arrange and pay for the ordinary and necessary expense of air and/ or surface transportation, medical care during transportation, communications and all usual and customary ancillary charges incurred in moving and transporting a Member to the nearest hospital where appropriate medical care is available, which may be a location other than the Member's Place of Residence or Host Country. International SOS reserves the right, at its sole discretion, to determine whether the Member's medical condition is sufficiently serious to warrant medical evacuation, the location to which the Member will be evacuated and the means or method by which such evacuation will be carried out. In making such arrangements, International SOS may consider all relevant circumstances including, but not limited to the Member's medical condition, the degree of urgency, the Member's fitness to travel, airport availability, weather conditions and travel distance in determining whether transportation will be provided by private medically equipped aircraft, helicopter, regular scheduled flight, rail or land vehicle. Transportation shall be carried out under constant medical supervision, unless otherwise approved by an International SOS physician. Please refer to the International SOS Membership Description of Services, Terms & Conditions under Plan Type on the quoted plan grid for additional details.

Medically Supervised Repatriation

International SOS will arrange and pay for the ordinary and necessary expenses to transport the Member to his/her home country or country of assignment for subsequent in-patient hospitalization or rehabilitative treatment following a medical evacuation where the Member is transported to a place outside his/her home country or country of assignment. International SOS reserves the right to determine whether the Member's medical condition is sufficiently serious to warrant medical evacuation, the location to which the Member will be evacuated and the means or method by which such evacuation or repatriation will be carried out. Transportation shall be carried out under constant medical supervision, unless otherwise approved by an International SOS physician. Please refer to the Please refer to the International SOS Membership Description of Services, Terms & Conditions under Plan Type on the quoted plan grid for additional details.

Repatriation of Mortal Remains

International SOS will arrange and pay for all reasonable and necessary expenses for transporting the Member's mortal remains from the place of death to the Member's home country, or, if requested by a family Member or legal representative and with International SOS' prior written approval, International SOS will arrange and pay for the reasonable and necessary expenses for local burial at the place of death outside the Member's home country, such expenses not to exceed the cost to repatriate the Member's mortal remains from the place of death to the Member's home country.

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